PATIENT RESOURCES

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At Alaska Facial Plastic Surgery & ENT, our primary goal is to deliver safe and effective medical treatment.
Please review our patient resources for updated information.

Our patient information resources are provided to guide you about your clinic visit at Alaska Facial Plastic Surgery & ENT. Please remember that written information should be used in conjunction with evaluation by a health care professional. If you would like to comment on any of these resources, or if you would like to request a copy in a different format, contact our office at [email protected].

PATIENT RESOURCES

Safety

Do I need to wear a mask to my appointment at Alaska Facial Plastic Surgery & ENT?

Due to the COVID-19 pandemic, you are required to bring and wear a mask during your visit. The mask will be removed when needed for your physical exam.

How many people can I bring with me to my appointment?

Minimize extra visitors during your visit. We recommend one parent accompany their child to their clinic visit and to leave siblings at home to reduce exposures during the COVID-19 pandemic.

What should I do I have a fever?

Individuals with a fever, cough, or shortness of breath, should stay home or contact their primary care provider’s office if they are concerned with possible COVID-19 exposure. If you are acutely ill, do not come to your Alaska Facial Plastic Surgery & ENT appointment. Call our office to see how we can help. Anchorage Office: (907) 931-0897 – Valley Office: (907) 671-6017

Where can I get information about the coronavirus, or if I’ve had an exposure and might be sick?

The CDC regularly updates guidelines and information about the coronavirus here: https://www.cdc.gov/coronavirus/2019-nCoV/index.html

Conducting Your Visit

What information should I bring to my appointment?

Please bring your photo ID and medical insurance card or have a copy of this information for our front desk staff.

What forms do I need to fill out?

You will need to fill out an Adult or Pediatric New Patient Form, as well as review and sign our financial policy. We will also write down information about the best way to contact you or send you mail after your visit.
Adult New Patient Packet
Pediatric New Patient Packet
Financial policy

What forms do I need to fill out?

A notification asking you to fill out your forms online will be sent to you once you book your appointment with us.
Adult New Patient Paperwork
Pediatric New Patient Paperwork

If I was referred to Dr. Magill’s office, what should I bring?

It is helpful to being copies of any imaging studies you have had (the CD with your CT scan, MRI, or other study on it). Other medical records are helpful to bring if these explain your past medical history or reason for your visit. If you had an audiogram (hearing test), please bring a copy to review.

Billing

How much will medical services cost?

At any time, you may request financial information and fees relating to your medical services. Many of the charges for medical care are determined by your insurance company and if you have met your deductible, or if you have a copay for medical visits. It is your responsibility to know the details and status of your insurance policy. If you do not have medical insurance, Alaska Facial Plastic Surgery & ENT can provide you cost and financial information relating to your visit or any needed medical procedures or surgeries.

How much does a cosmetic consult cost?

Cosmetic consults are 100.00 and the fee is due at the time of service or in advance for a telemedicine consult. The fee of the cosmetic consult can often be applied to medical or procedural services offered.

How much do cosmetic procedures cost?

In addition to a standardized surgery fee, you may be required to pay a surgical facility and anesthesia fee. You will be provided a quote for any cosmetic services and this will be honored for a year.

Costs for filler therapy (Juvederm, Restylane), Botox therapy, Sculptra, and other services offered in the clinic are standardized and available on request.

Who do I talk to about billing questions?

Please call: 1-866-606-6340 with questions about your medical bill.

If I have to mail a payment for medical services, what address should I use?

Please mail checks or payments to:
Alaska Facial Plastic Surgery & ENT LLC
P.O. Box 75045
Chicago, IL, 60675-5045

How do I get help with payment?

You may be eligible for a payment plan or to use CareCredit for your visit. Please ask about this before your visit or at the time of service.

Support

Who do I call if I have question and the clinic is closed?

Dr. Magill is available after hours for urgent questions and emergencies. If Dr. Magill is out of town or unavailable, she will have a colleague available to answer questions. Please call the following numbers and you will be transferred to the answering service. Anchorage Office: (907) 931-0897 – Valley Office: (907) 671-6017. If you have urgent or emergent needs, go to the nearest Emergency Room.
Post-treatment forms for patients